The Company has established the following return and exchange policy for customized products to protect customer rights.
1. Customized Products
As customized products are made to order, returns without reason are generally not supported.
2. Quality Issues
If the received product has quality defects, contact customer service within 7 days of receipt for verification and exchange.
3. Return Process
Submit quality description & photos → Customer service verification → Arrange exchange → Reshipment or refund.
4. Notes
Returned products should be in original condition with complete packaging and accessories.
