FAQ | Fuliya

Yes, Fuliya holds a valid import and export operation license: Qualification: We have a legitimate import/export license and can handle export customs clearance independently. Export Experience: Our products have been legally exported to many countries and regions worldwide, including Japan, Europe, the Americas, and Southeast Asia. Service Capability: We provide end-to-end export services covering production, customs declaration, transportation, and import clearance. Compliance Assurance: All export operations strictly comply with international trade regulations and customs requirements.

Fuliya provides standard export packaging and supports customized packaging: 【Standard Packaging】 • Inner packaging: Each product is individually wrapped in a transparent plastic bag. • Outer packaging: Packed in a sturdy 5-layer corrugated export carton. • Packing specification: Optimized packing to prevent deformation during transport. 【Customized Packaging】 • Brand-exclusive export cartons are available. • Brand LOGO, dimensions, barcodes, and other information can be printed on the cartons. • Carton sizes can be customized according to product dimensions. • Suitable for brand owners, e-commerce sellers, custom gift orders, and more. 【Shipment Verification】Each outgoing carton is weighed and checked to ensure accurate quantity.

Fuliya supports multiple international shipping methods with stable and reliable transit times: 【Sea Freight】 • Deep-sea ocean freight (main routes to Europe/US): 30-45 days • Near-sea ocean freight (Southeast Asia): 7-12 days • Advantages: Low freight costs, suitable for large-volume cargo • Container options: Both FCL (Full Container Load) and LCL (Less than Container Load) are supported. 【Air Freight】 • International air freight (to Europe/US): 5-10 days • Advantages: Fast transit, ideal for urgent orders and small-batch, high-value goods. 【Logistics Services】 • We can work with your designated freight forwarder or use our partner forwarders. • Full tracking of logistics status is available. • In case of tight shipping space, we can coordinate with alternative shipping lines to ensure timely dispatch.

Fuliya can assist with destination port customs clearance services: Clearance lead time: Import customs clearance at destination port generally takes 3-7 working days. Clearance services: • Depending on trade terms, clearance is completed by us or in coordination with the client‘s customs broker. • Full support for duty payment, document review, customs inspection, and release. • We support tariff reduction/exemption via Certificate of Origin. Document support: • Accurate preparation of full set of documents: commercial invoice, packing list, and customs declaration. • Product descriptions, HS codes, carton count, gross weight, and value are 100% consistent with the actual shipment. • Documents are prepared with zero tolerance for errors to avoid customs inspections, demurrage charges, or return shipments due to incorrect documentation. Exception handling: In case of customs inspection, we will immediately cooperate with on-site verification to resolve and secure release as quickly as possible.

Fuliya implements a zero-tolerance standard for customs declaration documents to ensure smooth customs clearance: 【Document Requirements】 • Accurate preparation of the full set of documents: commercial invoice, packing list, customs declaration, and Certificate of Origin. • Product descriptions, HS codes, carton count, gross weight, and value must be 100% consistent with the actual shipment. 【Consequences of Errors】 • Document errors directly trigger customs inspections. • Incur demurrage charges, with high daily costs. • In severe cases, may lead to return of the shipment. 【Control Measures】 • Dedicated personnel for document preparation and verification. • Multiple checks to ensure document accuracy. • In case of minor document errors, we will expedite corrections and re-submit on the same day.